Module 10: Our Customers
"Your customer doesn't care how much you know until they know how much you care."
-Damon Richards
Goals of this module:
Understanding various forms of customer service excellence
Module 10 Intro
View the Video Transcriptions
Step 1: Watch our Video Series
Step 2: Introducing our NewTalks!
"Gerry is a seasoned 30 year marketing executive, has helped many brands reach baller status on Social Media throughout his career. Moran helped Meijer reach the 350k fan base mark on Facebook in only one year, and quickly accelerated Rita’s Italian Ice’s following by 100k in two weeks.
He is not only a Social Media master, but also a successful entrepreneur, who launched a 5- person virtual advertising agency after completing his MBA. He has led marketing teams to success from such respected brands as IKEA, HBO and more. Moran launched MarketingThink.com, a hub for marketers looking for tips and troubleshooting help and was listed among Forbes Top 40 Social Marketing Talent."
Join us for our first session of NewTalks! Where we bring in seasoned professionals to share their insights with our employees. We are lucky to have Gerry Moran, who will be speaking on Customer Service 101: How to Promise and Deliver
When: April 26th, 2018
Time: 3:00 - 4:30 PM ​
Where: The Swan Room, New & Company HQ
Read our Module Justification